Shipping policy

Thank you for using Aestiquo. Reliable delivery of your order is important to us and to you. Therefore, it is crucial that you review the terms that make up our shipping policy.

【Order Processing】

After your order is confirmed, we typically begin processing within 1-2 business days. Once shipped, we will send you a tracking number via email.

【Shipping Destinations】

We ship to Japan and over 40 countries worldwide. Available countries/regions can be viewed on the cart page and during checkout.

【Shipping Rates】

🇯🇵 Shipping within Japan：

  • Standard Shipping：560 Yen（for orders under 3,000 Yen）
  • Free Shipping：for orders of 3,000 Yen or more
  • All shipments include a tracking number

🌏 International Shipping：
Shipping rates vary based on total package weight：

  • 0-1.5kg：2,800 Yen
  • 1.5-3kg：3,600 Yen
  • 3kg and over：4,500 Yen
  • All international shipments include a tracking number

Supported Countries/Regions：United States, Canada, United Kingdom, Germany, France, Italy, Belgium, Switzerland, Australia, Hong Kong, Singapore, South Korea, United Arab Emirates, and over 40 other countries/regions

【Customs & Import Taxes】

Product prices do not include customs duties or import taxes for the destination country/region. These fees are the responsibility of the customer. Please check the customs regulations of each country for details.

【Estimated Delivery Times】

  • Within Japan：2-7 business days after shipping（excluding some areas like remote islands and mountainous regions. Most deliveries arrive within 5 business days）
  • International Shipping（0-1.5kg）：7-15 business days after shipping
  • International Shipping（1.5-3kg）：8-15 business days after shipping
  • International Shipping（3kg+）：8-18 business days after shipping

※The above are estimates only. Actual delivery times are based on information available via your tracking number and may vary due to weather conditions and customs clearance. You can track your order here.

【Shipping Notes】

  • Some items may not be shippable due to regulations in the destination country/region
  • Tracking numbers will be sent via email after shipping

【Contact Us】

If issues such as shipping delays or non-delivery occur, please feel free to contact us at service@aestiquo.com.